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How do I place an order?

You can place an order at vertbaudet.co.uk using your computer, smartphone or tablet.

To benefit from an offer, register or log in at vertbaudet.co.uk, choose your items, and enter your promotional code in the box provided in your shopping basket. Your discount will be applied automatically if the code is valid and the offer conditions are met.

Please check that your promotional code is still valid and has not expired. Make sure the items you have selected are included in the offer. Please note that promotional codes cannot be combined with other offers, and only one code can be used per order. If none of the above apply and your code is still not working, please contact our Customer Service team on 02076 603 562, and we will be happy to help.

How can I amend or cancel an order?

• Did you select the wrong size and want to exchange the item?

  Once your order has been confirmed, it cannot be amended or cancelled.
  We recommend placing a new order for the correct size and returning the item that is too large or too small once you receive it.

• Do you want to change the delivery address?

  Once your order has been confirmed, we cannot change the delivery address.

• Do you want to add an item to your order?

  Once your order has been confirmed, we cannot change the quantities ordered.
  Please place a new order for the items you wish to purchase.

• Do you want to change the promotional code applied to your order?

  Once your order has been confirmed, we cannot change the promotional code. Promotional codes are valid for the period indicated when they are issued. If the code is still valid, you can use it on a future order.

How can I get information about products?

• What eco-friendly materials are used in the production of your items?
  
  

  Cotton muslin, a natural fabric made from 100% cotton, ideal for summer clothing for little ones.
  Organic cotton, sourced from certified organic farming, grown without pesticides or chemicals.
  Linen, insulating in winter and breathable in summer.
  Rami, a textile plant whose fibres produce very strong and durable fabrics.
  Vegetable tanned leather

• What is the composition of the paints used on toys?

  Vertbaudet uses non-toxic paints free from heavy metals.
  These are tested according to European toy safety standards, in particular EN-3, which ensures heavy metals do not migrate to the body. This standard covers risks from prolonged contact with a baby’s skin, from mouthing, and from oral contact.

• What is the composition of MDF furniture?

  Vertbaudet MDF products are guaranteed to use E1 or E0.5 panels, limiting formaldehyde content and emissions.

• What are the dimensions of the item?

  For item dimensions, please refer to the product description and assembly instructions.
  If you still have questions, please contact our Customer Service team on 02076 603 562.

How do I benefit from special offers and promotions?

Using Promotional Offers: I have confirmed my order and want to change the promotional code
It is not possible to change a promotional offer once the order has been confirmed.

What payment methods are accepted?

Credit or debit card (e.g. Visa, MasterCard)
PayPal
Klarna. For more information click here: https://www.vertbaudet.co.uk/page/about-klarna.htm.
Apple Pay


Simply select your preferred payment option during checkout to complete your purchase.

Is online payment secure?

Yes — payments on vertbaudet.co.uk are completely secure.

We use industry-standard security measures to protect your personal information. This includes SSL (Secure Socket Layer) encryption, which safeguards your data when it is transmitted during the checkout process. All information shared on our website is encrypted so that your details remain private and secure.

When you choose to pay by credit or debit card, your payment information is automatically encrypted and processed through secure banking networks. This ensures your purchase is protected against fraud and gives you peace of mind when shopping with us.

I haven’t received my order confirmation email. Has my order been successfully placed?

Once your order has been successfully placed, you will automatically receive a confirmation email. In some cases, this email may arrive the following day. If you have not received your confirmation email, please check your spam or junk folder. You can also log in to My Account on vertbaudet.co.uk to confirm whether your order has been registered.
If you are still unsure, please contact our Customer Service team on 02076 603 562, Monday to Friday, 9 am – 5 pm (excluding bank holidays).

How can I obtain an invoice for my order?

You can access your invoices directly from your My Account area under “My Orders”. Simply select the relevant order and download your invoice by clicking “Download invoice”.
Your invoice will be available from the date your order is dispatched and will remain accessible for up to 24 months. You can view or print it at any time during this period.

How do I customise an item?

Information about customisation service:

Customisation prices vary depending on the size of the item: Small item: £5.99/ Bulky item: £8.99 which is added to the price of the item.
The maximum length for a name or message to be embroidered is 15 characters, including spaces.
Embroidery will be completed exactly as entered, so please ensure spelling, capital letters and any accents are correct when placing your order. You can choose the colour and font style for the embroidery.

Please note:
Delivery times are extended by approximately up to 6 working days for personalised items. Please note that this timeframe may be extended during periods of peak activity.
Items ordered with personalised embroidery cannot be returned or refunded, unless faulty.
Vertbaudet reserves the right to suspend the personalisation service at certain times of the year or for specific product categories.
If a personalisable item is included in a promotional offer, the discount applies to the item only, and the personalisation fee is added afterwards.
Example:
Dressing gown full price £27.99 → Promotional price £19.49
If you choose personalisation → £19.49 + £5.99 personalisation fee = £25.48.

Customisation service unavailable

The customisation service may occasionally be unavailable during periods of high demand. If this is the case, this will be clearly indicated on the product page of each item that is normally available for embroidery.

What delivery options are available on vertbaudet.co.uk?

Vertbaudet offers the following delivery options, fulfilled by Evri:

Home delivery – delivered directly to your home address.
Click & Collect – delivered to a nearby ErviLocker or Evri ParcelShop for you to pick up at your convenience. You can find your nearest shop or locker here(https://www.evri.com/find-a-parcelshop/#//). Delivery to ErviLocker & Evri ParcelShops is subject to product weight and volume limits. Parcel size limits for Click & Collect: 62cm x 57cm x 39cm.
Please note that bulky items can only be delivered to a home address due to their weight or size.

How much does delivery cost?

Discover all the details about our delivery options and associated costs. Click here

What are the delivery times?

The average delivery time for an order is 6 to 7 working days, except in cases of unforeseen or exceptional events.
If your order exceeds the expected delivery time, please contact our Customer Service team on 02076 603 562 to check the status of your order.

How can I track my order?

You can find all information about your order status by logging in to your My Account section, selecting “My Orders”, and then clicking the “Details” button next to the relevant order.

How will I be notified when my order arrives?

Home delivery: You will be notified by email and via Evri´s App with the estimated day and time of delivery. If you are not at the address provided when the delivery is attempted, there are usually up to 3 delivery attempts and options to choose a safe place or a neighbour; if that does not work, the parcel may be returned to the sender.

Click & Collect /ParcelLocker: You will be notified by email and via Evri´s App as soon as your order has arrived at the collection point. To collect your order, in Click & Collect, please present the QR code or the collection code within 10 working days. If its a Ervi ParcelLocker, you will receive an Email and notification on Evri App with QR code and collection code to open the locker and retrieve your order. You can collect it at any time over the next 48 hours.

I did not receive all my items in the same delivery

Depending on the types of items in your order: for example, small items like clothing and larger items like furniture, your order may be prepared in different warehouses.
As a result, items may be shipped separately and arrive on different days.

How do I choose my Click & Collect point?

For your convenience, Vertbaudet offers a wide network of Evri ParcelShops across the UK.

You can select the collection point that best suits your location, whether near your home, workplace, or while travelling. Find your nearest Evri ParcelShop here.
You will be notified by email and via Evri´s App as soon as your order has been delivered to the collection point.
To collect your order, please present the email from Evri or the collection code along with a valid form of ID.
You have up to 10 working days to collect your order from the Evri ParcelShop.

Click & Collect /ParcelLocker: You will be notified by email and via Evri App as soon as your order has arrived at the collection point. To collect your order, in Click & Collect, please present the QR code or the collection code within 10 working days.
If its a Ervi ParcelLocker, you will receive an Email and notification on Evri App with QR code and collection code to open the locker and retrieve your order. You can collect it at any time over the next 48 hours.

Can I request delivery outside the UK?

It is not possible to deliver orders outside the UK from vertbaudet.co.uk. However, you can order directly from our international websites, which deliver within their respective countries:

vertbaudet.com
vertbaudet.pt
vertbaudet.de
vertbaudet.es
vertbaudet.fr
vertbaudet.ch
vertbaudet.nl
vertbaudet.at

Note: The product range on vertbaudet.co.uk may differ from what is available on our other international websites.

Do you deliver to Northern Ireland?

You can freely place your order with no extra costs. Please allow an additional day for delivery.

I would like to purchase spare parts or screws for a product

Vertbaudet does not sell spare parts separately.

For purchases made more than 2 years ago, Vertbaudet cannot guarantee the availability of spare parts for items from previous seasons as part of the after‑sales service.

Where can I find user guides or assembly instructions for furniture or baby equipment?

You can find assembly instructions on each product page, following the item description under Description, Dimensions, and Instructions.

If you cannot find the information you need, please contact our Customer Service team on 02076 603 562, Monday to Friday, 9:00 am – 5:00 pm (excluding bank holidays).

Can I exchange an item?

Vertbaudet does not offer exchanges. However, you can return your item(s) free of charge, except for customised items, to an Evri ParcelShop. We will process your refund as soon as your items are received at our warehouse. If you wish to return a bulky item, please contact our Customer Service team on 02076 603 562, Monday to Friday, 9:00 am – 5:00 pm (excluding bank holidays).

The item received does not match the colour or size ordered

We apologise for the mistake in preparing your order. Please contact our Customer Service team on 02076 603 562, Monday to Friday, 9:00 am – 5:00 pm (excluding bank holidays).

I only received part of my order

One of your items was listed as available on the website but was out of stock in our warehouse at the time of your order.
As the product is no longer available, we will issue a refund for the item using the same payment method you used when placing your order.

In some cases, an order may contain too many items to be shipped in a single package. Some items may be sent in a separate parcel and delivered on a different day.

I received a damaged or broken item

• For bulky items:

  We are sorry that your item was damaged during delivery. Please contact our Customer Service team on 02076 603 562, Monday to Friday, 9:00 am – 5:00 pm pm (excluding bank holidays), to schedule a collection of the damaged item and place a new order for a replacement.

• For other items:

  We are sorry that your item arrived damaged. Please return the item free of charge to an Evri ParcelShop and contact our Customer Service team on 02076 603 562, Monday to Friday, 9:00 am – 5:00 pm (excluding bank holidays), to place a new order for a replacement.

I received an item I did not order

We apologise for sending you an item you did not order.

Please return the item free of charge and contact our Customer Service team on 02076 603 562, Monday to Friday, 9:00 am – 5:00 pm (excluding bank holidays), to place the order for the correct item.

How do I return an item?

You have 30 days from receiving your order to return your item(s) free of charge. You can go to any EVRi ParcelShops (not EVRi Lockers) across the United Kingdom.
Items that are used, without tags, instructions, or accompanying documents will not be accepted. For items sold in sets, the entire set must be returned. Customised items cannot be returned.

Steps to return your item:

Pack the item(s) securely in a closed parcel for safe transport.
Each parcel contains a delivery form listing the items enclosed within the parcel. If you wish to return any items just fill in the form included in your parcel stating the quantity to return – without the delivery note we will not be able to process your return. Include the return note completed with the quantity of each item being returned and the return reason code inside the parcel.
Attach the Evri return label provided with your order on the outside of the parcel in a clearly visible position and drop off at your chosen Evri ParcelShop.

If you wish to return a bulky item, please contact our Customer Service team on 02076 603 562, Monday to Friday, 9:00 am – 5:00 pm (excluding bank holidays).

Refunds
All returned items can be refunded within 30 days from the date you receive your order.
Refunds will be processed within 14 days of us receiving your return and will be made using the same payment method used for your purchase.

How do I return a bulky item?

You have 30 days to return your item. For bulky items, please contact our Customer Service team on 02076 603 562, Monday to Friday, 9:00 am – 5:00 pm (excluding bank holidays), to schedule a free collection of the item.

Please include the delivery note that came inside your parcel with the item you wish to return.

If my item is faulty. What should I do?

Please contact our Customer Service team on 02076 603 562, Monday to Friday, 9:00 am – 5:00 pm (excluding bank holidays).

I want to return an item but I do not have the EVRI return label

In this case, please click here to create a new return label or contact our Customer Service team on 02076 603 562, Monday to Friday, 9:00 am – 5:00 pm (excluding bank holidays)

How will I receive my refund?

Refunds will be processed within 14 days of receiving your returned items in ours warehouses and will be issued using the same payment method used for your purchase. If you paid for your purchases via PayPal, your refund will be made to your PayPal account.

If you chose to pay in 3 interest-free instalments through our partner Klarna, your final instalment will be recalculated accordingly.

My customer account

• How can I view or update my personal details?

  To update your personal information, log in to your My Account and enter your login details.
  Once logged in, click on the “My personal details” tab in the navigation menu.

  After making changes, don’t forget to click “Save changes” at the bottom to confirm.

• I forgot my password

  To regain access to your account and reset your password, go to the login page and click “Forgot your password?” You will receive an email with a link to set a new password. If you don’t receive the email, please check your spam/junk folder.

• How do I create a Vertbaudet account?

  Creating a Vertbaudet account is simple: Go to the Sign In / Create Account page.

  Click “Create an account"
  Enter your email and click “Continue”, then fill in the required fields and click “Continue”.

• How do I delete my account?

  To delete your account and all associated personal data, please contact us by email or by phone on 02076 603 562, Monday to Friday, 9:00 am – 5:00 pm (excluding bank holidays).

• Are my personal details safe?

  Vertbaudet is committed to protecting the privacy of our users and the confidentiality of personal information provided. Your personal data is fully secure and encrypted on our website.

  For more information, please see our terms and privacy policy: Click here

• How do I manage my Newsletter subscription?

  Managing Newsletter subscription

  To subscribe:
  
  Enter your email in the newsletter box at the bottom of the Vertbaudet website and click Subscribe.
  
  To unsubscribe:
  
  Use the unsubscribe link included in all newsletters or click on "My account" and click on "My personal details" and select "No" on "I would like to receive newsletters from Vertbaudet".
  
  For more information, see our terms and privacy policy: Click here
  

  Managing SMS marketing subscriptions

  To subscribe or unsubscribe:
  
  Log in to your My Account and click onGo to “My personal details”. Toggle the option “I wish to receive commercial offers from Vertbaudet via SMS” on or off.
  
  For more information, see our terms and privacy policy: Click here
  

Vertbaudet Customer Service

Car seats

• How do I fit 3 car seats in a car?

  To fit three car seats in your vehicle, make sure you have three properly installed seatbelt or ISOFIX systems.

  Before installing the seats or even buying them:
  Measure your rear seat width.
  Check the width of the car seats to ensure all three will fit comfortably side by side.

  If some children are old enough to use a booster seat instead of a full car seat, it saves space and makes it easier to fit three seats across the back.

• Can a car seat be installed in the front?

  In the UK, a child may travel in the front seat only in specific cases:
  The child is in a rear-facing seat and the passenger airbag is disabled.
  The vehicle has only two seats or no rear seatbelts.
  Children under 12 years old or less than 135 cm tall must travel in a suitable child restraint in the rear of the car.

• When should I move my baby from the carrycot (“egg”) to a car seat?

  Babies should move to a car seat before reaching the maximum height limit of the carrycot.
  Check the top of the baby’s head against the top of the carrycot.
  If the baby’s head touches the top, it’s time to move them to a car seat.

• Which car seat is right for a 3-year-old?

  Car seat choice depends on the child’s size, not age:
  
  Group 0+: birth – 13 kg (≈29 lbs)
  Group 1: 9 – 18 kg (≈20–40 lbs)
  Group 2: 15 – 25 kg (≈33–55 lbs)
  Group 3: 22 – 36 kg (≈48–79 lbs)
  

• When should I change a car seat?

  Typically, a child will use two car seats as they grow:
  Infant carrier for newborns
  Convertible car seat or booster for older children
  
  Signs it’s time to change:
  The child feels cramped in the seat
  The harness is too tight even on the loosest setting
  The child’s head extends above the top of the seat
  

• How do I clean a car seat?

  Vacuum the seat, straps, and folds to remove crumbs and dust
  Remove the cover (if removable) and wash with warm water and mild soap
  A solution of 50 cl white vinegar, 20 cl water, and a little dish soap can remove stains
  

• How do I keep my baby warm in a car seat?

  Remove bulky coats before strapping the baby in for safety
  Cover with a suitable car seat footmuff, blanket, or a coat turned inside out
  

• How do I install a car seat with a seatbelt?

  Check the car seat manual as installation can vary by model
  
  Ensure the seatbelt is not twisted and is tightened at every stage
  Make sure no objects are behind the seat
  

• When can I remove the infant insert?

  Suitable for newborns
  
  You can remove at around 4 months or when the baby is 60 cm (23.6 inches) and can hold their head upright comfortably

• Can a car seat go in the middle?

  Yes, the rear middle seat is often the safest place: furthest from airbags and other impacts
  Ensure the seatbelt or ISOFIX is secure and does not interfere with the child

Pushchairs

• At what age can a buggy (umbrella stroller) be used?

  Lightweight, compact, and easy to handle, the umbrella stroller is perfect for moving around with your baby!
  Recommended from 12 months, when the child can sit up independently.
  Unlike traditional prams, the child sits facing forward in this type of stroller.

• Which stroller is best for a newborn?

  For a newborn, a 3-in-1 stroller is ideal:
  Functions as a stroller, car seat, or carrycot
  Allows you to transfer your baby quickly from the car to the stroller
  Some models are evolutive, suitable up to 3 years old

• When should I move my baby from the carrycot (“egg”) to the stroller?

  From 4–5 months, once the baby can hold their head up
  Once the baby can sit independently, you can switch to a reclining or adjustable seat on the stroller chassis
  There is no strict age; it depends on the baby’s readiness to sit up

• How do I clean a stroller rain cover?

  Regular cleaning: wipe with a sponge and mild dish soap
  Tough stains: use a cloth dampened with white vinegar
  Fabric covers: machine washable according to the label instructions

• How do I inflate a stroller wheel?

  Most strollers come with a manual pump.
  If not, a bicycle pump can be used if compatible with the valve.
  Some wheels have car-style valves, which can be inflated at a petrol station or with a suitable pump!

• Can I take a stroller on a plane?

  Yes, you can:
  Umbrella or compact strollers can usually be taken as cabin baggage.
  Larger strollers must be checked in as hold luggage.
  Airline rules vary, so always check with your carrier before travel.

• How do I repair a stroller wheel?

  There are two main types of wheels:
  Pneumatic (air-filled): can be inflated like a bike or car tyre
  Non-pneumatic (solid): may require a repair kit or patch kit

• Which stroller is the most compact?

  Umbrella strollers are generally the most compact.
  The baby is safely secured with harnesses or a safety bar.
  Easy to fold in a few steps, saving space in the car boot or at home.

Highchairs

• Which high chair should I choose?

  There are several types of high chairs to suit different needs:
  
  Evolutive high chairs – grow with your child over several years
  Wooden high chairs – stylish and environmentally friendly
  Foldable high chairs – compact, easy to store, and fits in a car boot
  
  Choose the one that best fits your daily routine and home space.

• At what age can a baby use a high chair?

  Babies can start using a high chair once they can sit up unaided, usually around 6–8 months.
  For safety, ensure the chair has a between-the-legs harness.
  For added comfort, use a high chair cushion to provide a secure seat and prevent slipping.

• How do I cover a high chair?

  You can sew a custom cover or use a ready-made cushion.
  Choose wipe-clean oilcloth or machine-washable cotton, depending on your needs.
  Pick the material according to cleaning convenience and comfort.

• When should a high chair be used?

  Mainly for feeding, but it can also be a play area while you cook.
  Keeps the baby safely in one place, giving you hands-free supervision.
  Add toys, books, or blocks to keep the baby entertained.

• How do I fasten a high chair harness?

  Follow the manufacturer’s instructions as harness installation varies by model.
  Ensure the harness is snug but not too tight, securing the baby safely.

• How do I fold a high chair?

  Remove the tray
  Stand behind the chair and unlock the safety mechanism (usually on both sides, via clips or buttons)
  Fold the chair in two and secure it in the folded position

• How do I clean a high chair?

  Wipe the tray after each meal
  Use a small vacuum for crumbs
  Clean straps and cushions with a sponge and mild dish soap

• High chair vs table chair

  High chairs are larger and ideal for daily use at home
  Table chairs are compact, portable, and suitable for small spaces or travel
  Choose depending on available space and how often you will use it

• When should I switch from a high chair to a booster seat?

  Booster seats let your child sit more freely and comfortably
  Recommended around 12 months, when the child can sit upright unassisted
  Most regular chairs can then be adapted for use with a booster

• Which high chair is best for twins?

  You can choose two high chairs, two table chairs, or one at a time, depending on your family routine and space

Baby bottles

• How many bottles should I buy?

  If you are exclusively bottle-feeding, you will need around 8 bottles of 250ml each, assuming your baby feeds every 3 hours.
  If you are breastfeeding, 3 or 4 bottles are usually sufficient.
  The exact number depends on your baby’s age, daily intake, type of feeding, and care routine.

• How many bottles per day?

  Babies usually drink 4–8 bottles in 24 hours, depending on age and weight.
  In the first weeks, offer 6–8 bottles in 24 hours, gradually reducing the number as your baby grows.

• How long between feeds?

  A baby’s digestion takes about 1½ hours, so for smaller bottles in the early months, feeds are typically 2–3 hours apart.
  For larger bottles, this can increase to 3–4 hours.
  Ultimately, the interval depends on your baby’s natural rhythm.

• When should a baby use a high chair?

  High chairs are not just for feeding. They can also be a safe place for play while you prepare meals.
  Activities at the high chair allow you to keep your baby in one place, supervise easily, and have your hands free.
  Add a book, soft toy, or blocks for entertainment.

• How do I feed my baby with a bottle?

  Hold your baby in your arms, using a support pillow if needed.
  Tilt the bottle slightly to keep the teat full of milk, preventing the baby from swallowing air.
  To help your baby develop visual skills, alternate sides during feeding.

• How do I sterilise a bottle?

  Wash bottles thoroughly first.
  Boil bottles in water for 15 minutes, or use a microwave or electric steriliser.
  Bottles can also be cleaned in a dishwasher if suitable.

• How do I get a breastfed baby to accept a bottle?

  Avoid mixed feeding before the baby is at least 1 month old.
  Introduce the bottle gradually, replacing one breastfeeding session at a time.
  If the baby accepts it, gradually replace additional feeds.

• When should I increase the bottle amount?

  Increase the amount when your baby empties the bottle completely.
  Signs your baby is hungry include:
  Faster or irregular breathing
  Eye movement under eyelids
  Stretching arms and legs
  Hand-to-mouth movements

• How should I warm a bottle?

  Avoid microwaving; use a bottle warmer or a warm water bath.
  Shake the bottle to evenly distribute heat and test the temperature on the inside of your wrist.
  Warmed bottles should be used within 30 minutes.

• Should I wake my baby to feed?

  No, do not wake your baby.
  If hungry, your baby will signal readiness.
  Typically, babies may go 4–5 hours between feeds in the early months.

• When should I stop night feeds?

  There’s no set age. Follow your baby’s needs and cues, ensuring they remain healthy.
  You may try substituting milk or reducing night feeds gradually. If unsuccessful, try again another day.

Mattresses

• Which mattress should I choose for my baby?

  For maximum safety, the mattress should be firm, with a density of around 18–23 kg/m³ (≈1.12–1.44 lbs/ft³).
  Choose a removable and machine-washable cover for hygiene and comfort.
  Thickness is less important for babies; a mattress between 10–13 cm (≈4–5 inches) is suitable.

• How to elevate a baby mattress?

  Babies should normally sleep on their back, without pillows or heavy blankets.
  If your baby seems uncomfortable, you can:
  Place a rolled-up towel under the mattress to create a slight incline.
  Use an inclined wedge under the fitted sheet, positioning the thinner side under the shoulders.

• Why choose a firm mattress for babies?

  A firm mattress supports the baby’s spine and overall development.
  Babies cannot lift their heads or move around much; a firm base provides better support.

• Should I use a mattress protector?

  Yes. A protector prevents stains from spills, accidents, or sweat, keeping the mattress hygienic and comfortable.

• How to clean a baby mattress?

  Mix:
  1 litre of white vinegar
  400 ml hot water
  8 teaspoons of dishwashing liquid
  Dip a cloth in the solution, wring it out, and scrub the mattress, focusing on stains.
  Wipe with a damp sponge to remove residue.
  

• When should I replace the baby mattress?

  Replace the mattress if you notice:
  Sagging or indentations
  Holes or uneven surfaces
  Skin allergies or reactions
  Or when upgrading to a larger bed

• Which mattress should I choose for toddlers?

  Transition from a baby mattress usually occurs around 2–3 years old.
  Avoid memory foam or very soft mattresses; these are not firm enough for healthy growth.
  Recommended density: 30–40 kg/m³
  Recommended thickness: 15–20 cm

• Mattress size guide:

  For toddlers up to 3 years, a firm mattress is ideal.
  Around 6 years old, a slightly softer mattress is acceptable.
  Sizes:
  90×140 cm (≈35 × 55 inches) for a small bed or evolutionary cot-bed
  90×190 cm (≈35 × 75 inches) for a single bed

Beds

• How to get your child to sleep in their own bed?

  Bedtime can cause anxiety in some children. If your child struggles to fall asleep in their own bed, comfort them and consider a nightlight if they are afraid of the dark.
  Initially, you can stay in the room until they fall asleep. If they get up, gently guide them back to their bed and reassure them.

• Why does a child wet the bed?

  Bedwetting is common between 5–10 years old. Stay calm and try to understand the cause.
  Stress is often a factor: new sibling, starting school, etc.
  Avoid making the child feel guilty; maintain open communication and reassurance.

• When should a child move to a big bed?

  Typically between 1½ and 3 years old.
  Use a toddler bed or single bed.
  Place the new bed in the same spot as the old one and continue bedtime rituals to maintain familiarity.

• Which size bed should I choose for my child?

  
  Toddler bed / Evolutive bed: 90×140 cm (≈35 × 55 inches)
  Single bed: 90×190 cm (≈35 × 75 inches) or 90×200 cm (≈35 × 79 inches)
  Double bed: 140×190 cm (≈55 × 75 inches) or 140×200 cm (≈55 × 79 inches)
  The bigger the child, the more space they need.

• How to help a baby fall asleep in their own bed?

  Follow consistent bedtime rituals: bath, pajamas, storytime, dim light.
  After a feed (breast or bottle), carefully place the baby in their bed.
  Over time, the baby learns that sleep happens in their own bed, not in your arms.

• When should I change the baby’s bed?

  Usually between 1½ and 3 years old, depending on the child’s development:
  They climb the crib rails
  Need to use the toilet independently at night
  Require more space
  A new sibling arrives and the crib is needed

• How to help the baby sleep alone?

  Keep bedtime routines consistent, same order, every night.
  Hygiene, pajamas, story, cuddles, and a nightlight create a secure and comforting environment.

• When should I replace the baby mattress?

  Signs the mattress needs changing:
  Sagging or uneven spots
  Holes or bumps
  Allergic reactions on skin
  Also, replace when moving to a bigger bed, adapting to the new size.

• How to settle the baby in the bed?

  Use a firm mattress with a fitted sheet.
  Do not use nursing pillows, nest beds, or soft items under the baby, these are not safe.

• Do I need a crib bumper?

  Not necessary.
  It can be cute, but may cause head bumps or trapped hands. Only use if your child moves around a lot at night.

• When should the baby’s bed be lowered?

  Usually around 8 months old, when the baby can stand.
  Most cribs have three mattress levels:
  High: up to 6 months
  Medium: when standing while holding rails
  Low: when baby starts walking

Footwear

• What shoes should I choose for my baby?

  Babies who cannot walk yet do not need shoes. Before about 8–9 months, shoes are mostly for protection from cold or sun.
  Choose very soft shoes that do not restrict foot movement, such as leather booties or soft shoes.

• When should my baby start wearing shoes?

  You can start putting shoes on your baby when they can stand independently, usually around 9 months or later, depending on the child.
  When learning to walk, shoes can provide good support, but allow plenty of barefoot time indoors to strengthen their feet.

• What shoes should I choose for a baby who is learning to walk?

  The first walking shoes should support their tiny feet.
  Soft leather shoes with flexible, non-slip soles are ideal.
  Shoes with Velcro straps are convenient for easy on/off.

• What shoes are best for a crawling baby?

  Most soft leather booties have a reinforced toe to protect feet while crawling.
  Easy to put on, soft leather shoes protect little feet during play and crawling.
  Leather is comfortable and breathable, allowing freedom of movement.

• How to measure my baby’s shoe size?

  You can measure the foot using a baby foot gauge or with paper:
  Place the baby’s foot on a sheet of paper.
  Ensure the child is standing upright.
  Draw a line at the heel and another at the tip of the longest toe.
  Measure the distance between the two lines to get the foot length in centimetres.
  Use our size guide to choose the correct shoe size.